Return and Refund Policy
Thank you for shopping at MIAMS International. We strive to provide you with the best products and customer service. If, for any reason, you are not completely satisfied with your purchase, we are here to help. Please review our Return and Refund Policy below.
Returns
1.1 Eligibility: You may be eligible to return an item within [Insert number of days] days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
1.2 Return Process: To initiate a return, please contact our customer support team at [Insert contact information]. Provide your order details and a description of the reason for the return. Our team will guide you through the return process and provide you with a return authorization if applicable.
1.3 Shipping Costs: Unless the return is due to an error on our part, you will be responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable.
Refunds
2.1 Processing: Once we receive your returned item and verify its condition, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.
2.2 Timing: Please allow [Insert number of days] business days for the refund to be processed and reflected in your account. The exact time may vary depending on your payment provider.
Exchanges
3.1 We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process as outlined above and place a new order for the desired item on our website.
Damaged or Defective Items
4.1 If you receive a damaged or defective item, please contact our customer support team immediately. We may request evidence such as photographs or a detailed description of the issue to facilitate the resolution process.
4.2 We will assess the situation and, if applicable, offer a replacement, repair, or refund for the damaged or defective item. The resolution will be determined on a case-by-case basis.
Contact Us
If you have any questions, concerns, or inquiries regarding our Return and Refund Policy, please contact with us
Returns
1.1 Eligibility: You may be eligible to return an item within [Insert number of days] days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
1.2 Return Process: To initiate a return, please contact our customer support team at [Insert contact information]. Provide your order details and a description of the reason for the return. Our team will guide you through the return process and provide you with a return authorization if applicable.
1.3 Shipping Costs: Unless the return is due to an error on our part, you will be responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable.
Refunds
2.1 Processing: Once we receive your returned item and verify its condition, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.
2.2 Timing: Please allow [Insert number of days] business days for the refund to be processed and reflected in your account. The exact time may vary depending on your payment provider.
Exchanges
3.1 We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process as outlined above and place a new order for the desired item on our website.
Damaged or Defective Items
4.1 If you receive a damaged or defective item, please contact our customer support team immediately. We may request evidence such as photographs or a detailed description of the issue to facilitate the resolution process.
4.2 We will assess the situation and, if applicable, offer a replacement, repair, or refund for the damaged or defective item. The resolution will be determined on a case-by-case basis.
Contact Us
If you have any questions, concerns, or inquiries regarding our Return and Refund Policy, please contact with us